Salary
-
|
Remote
Location
Australia
|
Job Type
Full-time
|
Posted
1mth ago
|
Mar 23, 2024 - Veracross is hiring a remote Senior Support Engineer. 📍Location: Australia.
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our unique solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture unique in our industry. Veracross has recently expanded its offerings through acquisition of four additional SaaS product brands. Today, the company has 340 employees in the US, UK and Australia and supports 3200+ schools in 60 countries.
Role Summary
Senior Support Engineers serve as the highest technical escalation point within Veracross customer support. They become experts in the inner-workings of independent schools, applying advanced knowledge of the product to develop and implement software solutions that ensure that systems run smoothly and successfully. Senior Support Engineers also work closely with the rest of the support engineering team, helping to provide technical guidance and training to other team members within their product area. This position requires advanced software problem solving skills, strong experience in SQL, and a commitment to service and quality.
Job Responsibilities
Requirements
Benefits
We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.
Veracross is a private-equity-backed leading SaaS EdTech company that has grown 4x in size in 3 years and has consistent industry leading high retention rates. We serve front line educators with the only market disrupting open API single record architecture in the greater than $5B EdTech market. To date we have configured and deployed our product at over 1,000 leading private K-12 schools in over 20 countries.
Be aware of the location restriction for this remote position: Australia | |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
Salary
-
|
Remote
Location
Australia
|
Job Type
Full-time
|
Posted
1mth ago
|
Be aware of the location restriction for this remote position: Australia | |
‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️